Contact us

Pain isn’t something that can be talked to or reasoned with, and it affects everyone in very different and often complex ways. But we believe that the more we work together and help each other, the more we can do to manage it.

With over 60 years of research and expertise in pain relief, Panadol is proud to be a trusted brand across the world - with a range of treatment options that relieve all kinds of different pains to let people feel like themselves again.

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Let Us Know How We Can Help

If you have any feedback about your experience using Panadol, or suggestions on how we can improve our products, we would love to hear from you. After all, the more we work together, the more we can achieve.

Medical Information & Reporting Adverse Events

Please note: Your own healthcare professional is the best source of information regarding your health.

For information regarding Haleon products or to report an adverse event please call Haleon Consumer Healthcare Product Information on 0800 540 144.

As product information and availability varies country to country, we are able to respond to New Zealand enquiries only. Contact details for countries outside of New Zealand can be found at

We’re here for you.

How would you like to get in touch?

  • Send us an email to
    We strive to respond as soon as possible and no later than 48 hours. We won’t use your email for any other purpose. We send automatic confirmations in response to emails – if you didn’t receive yours, please check your spam folder.
  • Or call us at 0800-540-144
    Monday to Friday: 10.30am - 7pm NZST (excluding holidays)
    Saturday and Sunday: Closed
    If you need to contact us while lines are closed, please send us an email.
  • Or if you prefer, you can reach out to us on Social Media

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Panadol FAQ's

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Where to buy

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